If you have a question that has not been answered here please email us, and we'll likely add yours to the list. But please try to be as specific as possible when sending in a question so that we can assist you promptly. 

(1). Upload your files.
(2). Access your cPanel's.
(3). Setup email etc.

Q: How long has Fervorhost.com been in operation?
A: Commenced operations in October 2003.

Where is the Data Center based?
A: The Data Center is based in Los Angeles, USA.

Q: Version of mysql?
A: 4.0.22-standard

Q: What type of servers will my site be hosted on?
A: State of the art Intel Dual XEONT 2.6GHz [with Hyper threading] servers with 2.0GB ECC RAM, 3 x 120GB Serial ATA Hard Drives with Hardware Raid, Hardened Secure Kernel and Redundant Power Supplies. These Dual XEONT servers are extremely powerful and make for an excellent hosting platform.

Q: Do you provide Windows Based hosting?
A: No. We only provides Linux based hosting. We do not provide Windows based hosting services.

Q: If I buy hosting and don't like it, do I get my money back?
A: Yes. We offer a 10 day Money Back Guarantee, if you are not satisfied with our services.

Q: In our Control Panels for each domain name, can we setup email addresses, sub-domains, auto-responders and the like thereof?
A: Yes, the Control Panel is one of the very best in the industry. You can manage all aspects of your hosting from setting up email addresses to configuring your MySQL databases. It's set out in a friendly manner and it's easy to understand and use.

Q: Can I see how much disk space and Data Transfer my domain names are utilizing?
A: Yes. That information is available in Control Panels for each domain name.

Q: How long does it take to establish an account?
A: From the time you complete the credit card authorization from our processing facility, your account will be activated in under 14 hours. Usually it is much less than this but please allow 14 hours maximum.

Q: What is cPanel?
A: CPanel is a fully featured web-based control panel that allows you to manage your domain through a web interface. cPanel gives you the ability to manage all aspects of e-mail, files, backup, FTP, CGI scripts, and web site statistics.

Q: A word about backups
A: It is the client's responsibility to maintain local copies of their web content any information. The "Backup Manager" is included in each hosting plan and client can use this tool to back up their files. It is YOUR RESPONSIBILITY to make sure you have your sites backed up on your local machine. This includes databases etc. Please heed to this warning and make sure you cover yourself with backups.

Q: Can I use Front Page 2000 to 2003 to build my site and host it on your servers?
A: Yes, we support Front Page 2000 to 2003 with the very latest Front Page Server Extensions.

Q: How fast do you answer support questions?
A: Support replies are answered within 24/hrs.

Q: Is Fantastico installed free on my account?
A: Yes. You can instantly install over 12 free software applications, from OS commerce, PHPbb forum, Invision forum and many more, from your cpanel that comes with your domain. Use Fantastico to automatically install any of the scripts that you want. Installing any script will use one of your available MySQL databases. Please note - we supply you access to this software, we do not provide technical support for it.

Q: 2Checkout.com and Pay Pal are the online payment methods?
A: Yes. 2CO accepts customer orders Visa, Master Card, Discover, American Express, Dinners, JCB and debit cards. Pay Pal also Accept all major forms of payment.